Client Testimonials
Veronica Ambuehl
VP of Client Services, BAM Marketing Agency
Working with Robin Hlava has been a transformative experience for both our individual team members and our organization as a whole at BAM Marketing Agency.
Her overall approach to professional development has created memorable tools and lasting positive change. Even years after my first session with Robin, I personally put what I learned into practice daily.
What makes Robin exceptional is how she connects professional techniques with personal growth. Her session on "how you show up" and how attitudes impact everyone around you resonated deeply, creating a noticeable shift. Also, the "gratitude practices" she introduced improved both client relationships and internal collaboration.
Robin’s workshops stand out as some of the most effective professional development our agency has experienced. The sessions on emotional intelligence and positive intent translated into immediately observable improvements in our collaborative process.
Her workshop on identifying "Big Rocks" in work and life helped team members prioritize effectively, reducing burnout while actually increasing productivity. The blind spots exercise revealed communication patterns that were undermining our efficiency, allowing us to correct them.
Robin's one-on-one executive coaching with our new team members accelerated their integration and productivity. She skillfully identified each person's strengths while giving them practical strategies to address growth areas. One of our team members worked with Robin to develop a career growth plan within the agency and followed Robin's G.R.O.W. Model approach to achieve her goals within just one year.
When our management team faced challenging personnel situations, Robin’s consultation on delivering critical conversations gave us the framework for addressing performance issues while maintaining respect and professionalism. Her approach balances accountability with empathy—teaching us how to be direct without damaging relationships.
Robin's approach combines practical tools with meaningful insights—she doesn't just tell us what to do differently but helps us understand why these changes matter. The results are there through improved retention, faster onboarding, and higher client satisfaction scores. But equally important is the qualitative difference: we're a more professionally mature, cohesive, emotionally intelligent team because of her work.
For organizations seeking substantive, lasting improvement in both performance and culture, Robin Hlava delivers exceptional value through her unique practical expertise and genuine care for people's development.
Amy McGarr
Director of Administrative Services, Coldwell Banker Brown Realtors
I’ve had the opportunity to work with Robin Hlava during her engagement with Coldwell Banker Brown Realtors and have seen the broader impact of her work on our leadership team and company culture. Robin brought thoughtful structure and practical tools that helped foster more collaboration among our managers and created a stronger sense of connection across office locations. Her approach supported more consistent leadership practices and opened up space for ongoing communication and idea-sharing.
Robin also worked individually with members of our management team, and several shared how her coaching helped clarify their goals and improve their confidence in navigating challenges. Her ability to ask the right questions and hold people accountable to their own growth stood out and contributed to professional development in a meaningful way.
She was also a featured speaker at our annual Realtor Awards Ceremony, where she spoke about resilience, mindset, and finding opportunity in uncertainty. We appreciated Robin’s openness and the practical takeaways she shared.
Robin took the time to understand the nuances of our industry and tailored her approach accordingly. For organizations looking to strengthen leadership, encourage professional growth, and support a collaborative culture, Robin can be a valuable asset.
Christina Solazzo
Owner & CEO of Dialect Imports
It is my absolute pleasure to recommend Robin Hlava, who has served as a Board Member for Dialect Imports since our inception. Robin's executive business coaching has been instrumental to both my personal growth as CEO and the success of our company during this critical startup phase.
During our first year, Robin provided the strategic guidance and clarity I needed when navigating the complex challenges of launching Dialect Imports. Her ability to ask powerful questions that cut to the heart of business issues helped us establish a solid foundation. What impresses me most about Robin is how she balances analytical business acumen with genuine empathy—she understands the operational aspects of running a company and the human elements of leadership.
As we've moved into our second year, Robin continues to be an invaluable sounding board and trusted advisor. Her coaching has helped me develop more confidence in my decision-making, create effective systems for growth, and build a company culture aligned with our values.
I particularly appreciate how Robin customizes her approach to our specific industry challenges while drawing from her broad business expertise.
If you're seeking an executive coach who delivers transformative results with both professionalism and warmth, I couldn't recommend Robin more highly. Her partnership has been one of the best investments we've made in Dialect Imports' future.
Bonni Burns
CEO/Owner of BAM Marketing Agency
Robin Hlava has been an integral part of BAM's growth and evolution. Her impact is significant and lasting, from developing and implementing an audit for the workflow process that continues to drive strong outcomes to leading the charge in creating a refreshed brand that reflects the quality and heart of BAM Marketing Agency.
When we needed to streamline our operations, Robin didn't just suggest changes—she worked with our VP of Client Services to architect a comprehensive workflow system that addressed our specific challenges as a marketing agency. This wasn't a theoretical exercise; it was a practical solution that immediately improved our procedures and processes efficiency and continues to be the backbone of our operational success today. These processes has scaled seamlessly with our growth, proving the depth of her strategic thinking.
Robin's leadership in refreshing our brand identity demonstrated her ability to balance analytical thinking with creative vision for growth. She understood that our rebrand needed to reflect our full-service capabilities, professionalism, and expertise, along with our values and culture. The resulting brand identity has resonated powerfully with both existing clients and prospects, positioning BAM for a new chapter of growth while honoring our established reputation.
Robin has added tremendous value to our team culture through her expertly facilitated Culture Workshops and one-on-one Executive Coaching sessions. We have utilized Robin's services for the past seven years. These initiatives have strengthened our organizational fabric, improved communication across departments, and developed our talent from within. Her coaching approach combines empathy with accountability, helping team members overcome personal barriers to performance while aligning their growth with company objectives. The cultural transformation she has guided has resulted in higher retention rates and a more collaborative environment that clients immediately notice when working with us. In fact, the impact of Robin's team culture training extended beyond our walls when we were invited to present her unique coaching and team building skills at one of our largest client's national Marketing and Communications annual retreat—creating an opportunity to bring genuine value and provide additional personal and professional development to their teams as well.
Robin has been instrumental in driving new business, securing cornerstone accounts for BAM. These partnerships have brought tremendous value to BAM's bottom line and also to how our capabilities are perceived in the market. Her ability to build trust, articulate value, and deliver results has opened doors that will benefit BAM well into the future.
What distinguishes Robin is her holistic understanding of business growth—she recognizes that sustainable success requires alignment between operations, brand, team culture, and business development. Rather than focusing on just one area, she strengthened all four pillars of our business simultaneously.
Robin's contributions have had measurable impact: increased operational efficiency, strengthened market positioning, enhanced team culture, and significant revenue growth through new partnerships. One of her gifts to BAM has been showing us how to integrate strategic thinking into every aspect of our business. The processes, elevated brand, cultural practices, and mindset she helped establish will continue generating returns long after her direct involvement.
For organizations seeking transformative growth that doesn't sacrifice quality or culture, Robin Hlava delivers exceptional results through her comprehensive approach to business development, cultural enrichment, and operational excellence.
Laurel Durham
Former AVP of Operations at Humana, MarketPoint
After working side by side with Robin Hlava for over 18 years at Humana MarketPoint, I can attest not only to her exceptional business acumen but to her remarkable ability to transform vision into reality through genuine partnership and strategic execution.
Robin and I embarked on the formidable challenge of building a distribution channel from the ground up. What began as a concept evolved under the direction from our leadership and our extensive collaborative efforts to making history within the organization. Over the years we developed into the fastest growing, highest revenue-producing channel. This wasn't a coincidence or lucky break—it was the direct result of Robin's unwavering commitment to excellence and her gift for working with key operational departments, building both infrastructure and people simultaneously.
The operational and sales infrastructures we created for National and Key Strategic Partnerships became benchmarks within the organization. Robin brought a rare combination of strategic foresight and practical implementation skills to these initiatives. She could identify emerging opportunities while also designing the detailed frameworks necessary to capitalize on them. Her approach wasn't just about meeting goals; it was about building sustainable partnerships that could evolve with changing market conditions and future opportunities.
What truly distinguished our teams was their extraordinary level of engagement. Together with Robin, we built sales and account management teams that consistently achieved some of the highest engagement scores in the company. Robin understood that exceptional performance doesn't come from pressure tactics or micromanagement—it comes from creating an environment where people feel valued, supported, and challenged to grow. She invested personally in developing team members, recognizing individual strengths while fostering a collective identity.
Perhaps our greatest accomplishment was how we worked together through critical growth years that required tremendous professional and personal agility. The respect, support, and encouragement that characterized our partnership became the foundation for the team culture we built—one we remain proud of to this day. During periods of organizational change or market volatility, Robin demonstrated remarkable composure and adaptability, providing steady leadership when it was needed most, taking on challenges with a positive outlook and excitement for the opportunity.
One of Robin's greatest qualities is her understanding that business success and human development are inseparable. She never viewed people as just resources to achieve objectives; she saw nurturing talent and building relationships as the essential foundation for sustainable growth. The culture we created wasn't an accident—it was intentionally cultivated through Robin's daily example of integrity, passion, collaboration, and commitment to excellence.
For organizations seeking transformative leadership that delivers both immediate results and long-term capacity building, Robin brings an unparalleled combination of strategic vision, operational expertise, and genuine care for people. Her impact extends far beyond metrics and milestones—it lives on in the teams she builds and the leaders she develops.