Terms and Conditions

Last Updated: May 21, 2025

Welcome to MyCoachExec, LLC. These Terms and Conditions ("Terms") govern your use of our website and coaching services. By accessing our website or engaging our services, you agree to be bound by these Terms.

About MyCoachExec

MyCoachExec, LLC is a professional executive coaching company providing personalized coaching services to individuals, business leaders and organizations. Our services include:

  • One-on-One Executive Coaching

  • Growth Journey Programs

  • Corporate Coaching Packages

  • Growth Journey Workshop Retreats

Service Agreement and Coaching Relationship

Nature of Coaching Services

Our executive coaching services are professional development relationships designed to help clients achieve personal and professional goals. Coaching is not therapy, counseling, or consulting. All coaching relationships are collaborative partnerships between coach and client.

Client Responsibilities

  • Commit to active participation in coaching sessions

  • Complete agreed-upon action items between sessions

  • Communicate openly and honestly during coaching sessions

  • Provide timely notice for session cancellations or rescheduling

Confidentiality

MyCoachExec, LLC maintains strict confidentiality regarding all client information, coaching conversations, and materials shared during our professional relationship, except as required by law or with explicit client consent.

Payment Terms and Policies

Payment Schedule

  • One-on-One Coaching: Payment due prior to each session or as outlined in individual coaching agreements

  • Growth Journey Programs: Payment plans available as specified in program enrollment

  • Corporate Packages: Terms specified in corporate service agreements

  • Workshop Retreats: Full payment required upon registration unless otherwise specified

Cancellation and Refund Policy

  • Session Cancellations: 24-hour notice required to avoid session charges, or loss of prepaid session from Growth Journey Program Packages.

  • Program Cancellations: Refunds available within 14 days of enrollment for programs not yet commenced or accessed online

    Workshop Retreats: Refunds available up to 30 days prior to event date, minus administrative fees

  • Corporate Packages: Cancellation terms specified in individual corporate agreements

Intellectual Property

Copyright Notice

All content, materials, methodologies, and resources provided by MyCoachExec are proprietary and protected by copyright law. Copyright © 2025 MyCoachExec, LLC. All rights reserved.

Client Use of Materials

Clients may use coaching materials and resources provided by MyCoachExec solely for personal development purposes. Distribution, reproduction, or commercial use without written permission is prohibited.

Client Confidentiality and Non-Disclosure

Proprietary coaching methodologies, assessments, and business strategies shared during coaching remain the intellectual property of MyCoachExec, LLC.

Limitation of Liability and Disclaimers

Professional Boundaries

MyCoachExec provides executive coaching services and does not offer:

  • Therapeutic counseling or mental health treatment

  • Legal advice or representation

  • Financial planning or investment advice

  • Guarantees of specific business outcomes

Disclaimer of Warranties

Coaching services are provided "as is" without warranties of any kind. While we strive for excellence, MyCoachExec makes no guarantees regarding specific outcomes, business results, or personal achievements.

Limitation of Liability

MyCoachExec's liability is limited to the fees paid for services. We are not liable for indirect, incidental, or consequential damages arising from coaching relationships or business decisions made by clients.

Privacy Policy

Information Collection

We collect only information necessary to provide coaching services, including contact information, professional background, and coaching goals.

Information Use

Client information is used solely for:

  • Delivering coaching services

  • Scheduling and administrative purposes

  • Program improvement and development

Information Protection

We implement appropriate security measures to protect client information and maintain strict confidentiality standards.

Terms of Service

Professional Conduct

All parties agree to maintain professional standards during coaching relationships and online coaching community including:

  • Respectful communication

  • Punctuality for scheduled sessions

  • Adherence to agreed-upon boundaries

Termination

Either party may terminate 1x1 coaching relationships with appropriate notice as specified in individual service agreements.

Within 14 days of purchase of the Foundational Plus or Premier Growth Journey Programs, clients can convert to the basic Foundational Growth Journey Program Package if no 1x1 Coaching Sessions have been scheduled or executed.

Dispute Resolution

Any disputes arising from coaching services will be resolved through mediation before pursuing legal action.

General Provisions

Governing Law

These Terms are governed by the laws of Kentucky. Any legal proceedings will be conducted in the appropriate courts of said state.

Modifications

MyCoachExec, LLC. reserves the right to modify these Terms with reasonable notice to clients. Continued use of services constitutes acceptance of modified Terms.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect.

Entire Agreement

These Terms, along with individual service agreements and corporate service agreements, constitute the complete agreement between MyCoachExec and clients regarding our services.

Contact Information: MyCoachExec, LLC [info@mycoachexec.com]

For questions about these Terms or our services, please contact us using the information above